Preparing for the Worst
If you think you are in a disaster-free area, you are wrong. Disasters come in all shapes and sizes and can happen at any time, so it’s your job to prepare yourself and your staff for the unthinkable. Whether the...
Keeping Your Staff on Track During the Holidays
The end of the year can be a busy and chaotic time for your staff and bringing in the New Year can be just as stressful! People leave for vacations, take time off to be with family, and can fall...
Minimizing Costly No-Show and Late Appointments
Don’t you hate it when friends or colleagues cancel an important meeting or lunch? It’s even worse when they don’t even show up because it signals a disregard for our time. This scenario plays out regularly in the medical industry...
Communicating with Patients About Appointment Times
It is nothing new- we all run late sometimes, and we all forget an appointment once in a while. But too many late appointments or no-shows may wreak havoc on productivity and revenue, something that does not occur to many...
Turn No-Shows into Show-Ups and Increase Your Revenue!
It is no question that no-shows affect your bottom line; missed appointments cost you money. However, it also can affect the care of your other patients. Empty appointment slots can be filled up with other patients who were in need...
Patient Scheduling Has Never Been Easier
In order for your practice to be successful, it is important to get patients scheduled and in the door. However, having your staff busy calling patients, working the schedule, sending out reminders and anything else involved to ensure patients come...
How Answering Services Take Care of Patients
Employing the help of an answering service can help you save valuable time and money around the office. There’s also a huge benefit to your patients. We are committed to answering every call promptly and professionally as it comes in;...
How an Answering Service Can Help You
It’s no secret that medical offices often receive a voluminous amount of calls – more than even the most well-trained staff can handle. In order to efficiently handle important patient inquiries, most doctors turn to hiring extra staff – an...