As a doctor or any one in medical practice, it often makes sense to outsource your calls to a medical answering service. This can improve your patient experience and lower costs associated with hiring staff to man the phones. Many cookie cutter services seem appealing at first but a wise choice would be to hire a call answering service, especially one that can tailor their offering to your needs. Established in 1976 as an answering service for physicians, we’re the clear choice for a high quality custom answering service.
The Ultimate Answering Service for Physicians
- Scheduling and labs.
- Assist patients and dispatch messages based on practice’s protocols.
- Customized consults delivered per physician’s protocols.
- Trained to work with varieties of software and apps.
- Bilingual service (Spanish/English) including doctor and patient translation available 24/7.
Medical Process Outsourcing Cuts Costs
Outsourcing your medical practices operations can cut costs while simultaneously improving your patient experience. Free up your staff and reduce time spent on phone calls.
Look no further for a wide range of medical answering service solutions to fit any practice.
Catering to Doctors, other Medical Professionals & Practices
We understand the sensitive nature of the calls you receive, which is why our staff undergoes lengthy and advanced training that surpasses that of an average call center. Therefore, our ability to deal with a wide variety of medical practices’ varied and specific protocols will create a seamless transition for your patients. The plethora of customizable options allow us to serve any medical practice, regardless of the complexity of the operation. Many of our staff have been with the company for many years, which creates a high level of experience. This translates into the ability to consistently deal with any emergency situation or routine matters with finesse and a friendly, professional attitude.
A 24/7 Medical Office Answering Service
Our highly trained staff works ’round the clock for a fraction of what it would cost you to train and staff a team of your own. We act as the extension to your office to provide the immediate care and attention your patients expect and deserve.
Appointment Reminders
Our automated appointment reminder system allows us to easily integrate with your system to remind your patients of their appointments via phone, text or email. Patients can confirm their appointments and you can receive customized reports about the outcome.
HIPAA Compliant Answering Service
As an answering service for doctors, we understand the critical importance of being a HIPAA compliant. Our entire team receives ongoing HIPAA training with continuing refreshers.
Medical Scheduling
Running a medical practice can get pretty overwhelming? Let us help reduce the burden. We can interface with your scheduling software or use our web-based scheduling software and manage your schedule for you so you can focus your attention on what’s really important, your patients!
Your Answering Service for Multiple Specializations
With an intelligently crafted, secure and customized system, your practice can hand off their concerns and rest easy. Our mission is to ensure that your patients’ needs will be answered in the manner you dictate. Additionally, our multilingual representatives are highly trained professionals with a focus on delivering the highest level of service your patients have come to expect. Fill out the form below and one of our representatives will reach out to you with more information or call us at the number below.