When your patients are discharged following a procedure, they receive a lot of information all at once. Without the right follow-up strategy in place, it can lead to additional phone calls and higher readmission rates. Cosmopolitan Medical Communication’s Post Discharge Service can help you streamline this process.
- Increase patient satisfaction.
- Help lower readmissions.
- Improve operational efficiencies.
If your patient has a concern that may require further attention, we can get them transferred to someone on your medical staff immediately.
Logs of Past Calls
There have been times our clients have had the desire to review previous calls or messages. We guarantee that voice recordings and messages are maintained for at least seven years
We understand the importance of being a HIPAA compliant vendor for our clients. All of our Team Members receive HIPAA training during orientation, along with regular follow-up training.
Safeguards to Avoid Interruptions
Our back-up power system ensures that we can provide you and your patients with uninterrupted service 24/7/365. We have battery backup power, as well as an on-site diesel generator.
Streamline your process with post discharge services
We can help reduce the confusion and misinformation following a patient discharge. Your patients will appreciate the professionalism of your practice with our discharge services streamlining the process for you. Fill out the form below and one of our representatives will reach out to you with more information or simply call us at the toll free number below.