Medical Transportation services play an extremely vital part in helping patients receive the medical attention they need. If an insurance company or facility is calling to request a patient transport to another facility, our agents are trained to utilize custom resources and determine the nearest authorized and unauthorized transport providers.
Tailored Solutions for the Medical Transportation Industry
At Cosmomed, we recognize that each medical transportation scenario is unique. That’s why we offer customized solutions to cater to the diverse needs of the medical transportation industry. Whether it’s arranging non-emergency medical transportation, coordinating ambulatory services, or facilitating inter-facility transfers, our answering service is designed to streamline the entire process.
- Ability to qualify eligibility.
Our agents are skilled in assessing eligibility criteria to ensure that patients meet the necessary requirements for transportation services. - Ability to decide appropriate area.
We excel at determining the most suitable area for patient transport based on individual needs and available resources. - Protocol-based routing: With a comprehensive understanding of protocols, our agents efficiently route patients to the appropriate transport provider or driver, ensuring seamless coordination.
Post-Discharge Services
Cosmopolitan Medical Communication can help you streamline the post discharge process and help lower readmission rates. We can assist with instructions, prescription routines, scheduling follow-up appointments, and can answer many other common questions.
Virtual Reception
More calls than you can handle? There are times when everyone could use some help. With our Virtual Reception service, we can act as your live reception and take all of your calls, handle patient encounters and appropriately transfer callers to the correct staff member.
Lab Results
Our lab results service can automate the delivery of lab results to your patients. Patients can be contacted by our system and can access their lab results after patient verification. Even if they miss the call, they can still listen to their results through a HIPAA compliant patient portal.
WE'RE THERE WHEN YOU NEED US
Our professionally trained staff will always be ready to promptly serve your clients, 24 hours a day, 365 days a year. Our state of the art call centers have implemented disaster recovery solutions, ensuring that we’re there when you need us. Fill out the form below and one of our representatives will reach out to you with more information. Alternatively you can call us at the number below.