Medical Answering Service Archives

Boost patient retention by using an answering service

Once upon a time, there were only a few physicians in each community and patients would seek assistance from the same local physician throughout their entire lives, unless they had a condition that required very specialized care. However, there are...

August 17, 2021

Medical Answering Service

5 Reasons why your practice needs live answering services

For healthcare providers of any type, it’s vital to be able to ensure that patients receive the highest standard of care that you can possibly provide. However, healthcare quality goes beyond medical procedures and prescribing medications. There are many other...

July 15, 2021

Medical Answering Service

How an answering service can enhance your business reputation

When you work in healthcare, your reputation means everything. What your patients say about their experience being treated by you — whether it’s good or bad — can certainly have a significant impact on your ability to attract new patients...

April 20, 2020

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4 Ways to Avoid the Dreaded No-shows

When you try to think of all the factors that could decrease your medical practice’s effectivity and profits, you probably imagine many rare and complicated issues. You may imagine supplies that don’t arrive on time or poor-quality equipments that must...

January 21, 2020

Why Medical Practices Outsource Their Calls

Medical Answering Service

Why Medical Practices Outsource Their Calls

You naturally want to maintain control over every aspect of your medical practice, but modern business owners should at least take the time to consider how qualified third-party services could contribute to a more streamlined and productive office environment. Before...

May 23, 2018

Do Your Patients Really Want Round the Clock Phone Answering?

Medical Answering Service

Do Your Patients Really Want Round the Clock Phone Answering?

No business can be expected to be responsible for calls on a 24/7 basis without help. When it comes to the medical industry, each call coming through is urgent, and practices simply can’t afford the risk of improper call management....

January 14, 2018

Medical Answering Service

Treating Patients Like Consumers in the Mobile Connected World

As a healthcare provider running your own practice, you know how helpful technology can be in the day-to-day. You’ve probably also noticed how it can be distracting and misleading when it comes to your patient base. With resources like WebMD...

December 22, 2017

Medical Answering Service

Is Your Medical Practice Ready for Growth?

In every new healthcare practice, there’s a desire for steady, manageable growth within a few months time. But growing your business requires a lot more work than many owners think. In addition to having enough resources and staff at your...

December 15, 2017

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Disadvantages of Overbooking Patients

Overbooking is something that happens in a variety of industries. Just think of how many times you’ve been waiting to board a flight and attendants come out to ask if anyone would like to give up their seat in exchange...

November 18, 2017

Scheduled Appointments: Why Doctors Should Follow up with Patients

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Scheduled Appointments: Why Doctors Should Follow up with Patients

Should doctors follow up with their patients? Short answer: yes. The longer answer has to do with finding ways to provide the best possible care to patients. Follow-up calls are an essential part of any healthcare practice and often have...

November 11, 2017

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Category: Medical Answering Service