Why Medical Practices Outsource Their Calls
You naturally want to maintain control over every aspect of your medical practice, but Read more …
Do Your Patients Really Want Round the Clock Phone Answering?
No business can be expected to be responsible for calls on a 24/7 basis Read more …
Treating Patients Like Consumers in the Mobile Connected World
As a healthcare provider running your own practice, you know how helpful technology can Read more …
Is Your Medical Practice Ready for Growth?
In every new healthcare practice, there’s a desire for steady, manageable growth within a Read more …
Disadvantages of Overbooking Patients
Overbooking is something that happens in a variety of industries. Just think of how Read more …
Scheduled Appointments: Why Doctors Should Follow up with Patients
Should doctors follow up with their patients? Short answer: yes. The longer answer has Read more …
Connecting With Patients in the High-Tech Communication Age
Advances in technology are changing the way people interact with the world and with Read more …
When Doctors Get Ditched: No Shows and What You Can Do About It
Even if you enjoy the most well run doctors office in the history of Read more …
The 24 7 Call Center: No Voicemail Is a Good Thing
As a consumer yourself, you’ve no doubt encountered the seemingly ubiquitous automated messages or Read more …