Introduction New York City’s healthcare environment is dynamic and fast-paced, reflecting its status as one of the largest and most diverse metropolitan areas in the world. Efficient patient communication is crucial for both large hospitals and small clinics to ensure...

The Hidden Costs of Turnover: A Story Imagine Sarah, a dedicated healthcare worker in Atlanta, who has spent years honing her skills and building relationships with patients. Over time, Sarah finds herself increasingly dissatisfied and overwhelmed. She is often doing...