All about answering services, customer care & more

After hours call answering service: essential for your medical practice

Nowadays, patients in every location are looking for a 24/7 phone call service. Availability has always been a big factor in medical care and patient satisfaction; however, modern technologies have continued to increase this requirement. The demand for after hours...

October 20, 2022

Phoenix Medical Answering Service

Is your practice prepared for a grid down scenario?

Regardless of the type of business that you’re running, it likely depends on certain basic services to carry out its daily operations, such as electrical power, internet connection, and water supply. If these services become interrupted for any reason, it...

September 27, 2022

Phoenix Medical Answering Service

Is a Phoenix-based medical answering service the right choice?

September 20, 2022

Medical Business Process Outsourcing

Physician Answering Services: A Medical Process Outsourcing Service

In our last blog article, we explained what Medical Business Process Outsourcing is on a technical level and also how Cosmopolitan Medical views this process. Now we would like to share with you details of specific functions or processes that...

September 11, 2022

Medical Answering Service

Let Your Patients Know You Care

It’s no secret that modern technologies have greatly impacted how we conduct ourselves and our work. These changes can be easily spotted in the medical field, where the use of new strategies such as telemedicine, digital records, and artificial intelligence...

August 24, 2022

Medical Answering Service

Cheap Medical Answering Services – Any Catch?

Hiring a good call center may sound like a relatively simple task, but it can be a bit more complicated than you think. There are many different factors that separate good and bad call centers, and unfortunately, a low-quality medical...

August 13, 2022

Medical Scheduling

Becoming More Efficient: What Every Medical Practice Needs to Succeed

Create an effective scheduling system Few things are more frustrating than having to wait for patients who don’t show up, or arrive late. But on the other hand, patients also often get upset when their medical appointments are delayed through...

July 16, 2022

Uncategorized

Answering your clients: Why speed matters

It’s normal for businesses to strive to do their best for their customers. If you’re running a small or medium business, you may be focusing most of your resources on the quality of the products and services you offer. Doing...

June 9, 2022

Uncategorized

The High Cost of cheap medical call centers

May 10, 2022

Medical Answering Service

Why long ring times hurt your medical practice

Just like any other type of business, it’s very important for medical practices to devote time, attention, and resources to their customer service. Phone calls are a crucial part of customer service, and although they may seem like a simple...

March 17, 2022

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