HIPAA Compliant Secure Text Messaging Now Available
Do you receive SMS (text) messages regarding your patients? Cosmopolitan Medical Communications has the technology Read more …
Virtual Reception Pays for Itself
As we had mentioned in a previous blog post about virtual reception, there are Read more …
Provide the Best First Impression with Virtual Reception
Virtual reception services allow medical offices and other healthcare organizations to redirect patient calls Read more …
What Are Virtual Reception Services?
Virtual reception services allow medical offices and other healthcare organizations to redirect patient calls Read more …
A Nurses Perspective
Did you catch our recent post, “Love Your Nurses: Make Your Office More Efficient?” Read more …
Support System
We have written a few blog posts about making and maintaining resolutions, and how Read more …
Love Your Nurses: Make Your Office More Efficient
While the doctor may be the one who has their name on the building, Read more …
Roles of the Front Desk – How Cosmopolitan Assists
Imagine yourself in the front desk of your doctors’ office. The phone lines are Read more …
Virtual Reception Helps with the Winter Months Rush
It’s inevitable; the cold and flu season comes around every year without fail. Everywhere you turn; someone is coughing, sneezing and sharing those germs with everyone around them. It’s no wonder that when a patient calls their doctor’s office the phone line is busy, the wait times are long or they have to leave a voicemail and wait until someone can finally return their phone call so the patient can see the doctor for some relief. And your staff is probably starting to feel the burn out of so many phone calls coming into the office. Cosmopolitan Medical’s virtual receptionist services are available to provide the reprieve your practice needs for both patients and staff.
Love Your Doctor, Hate the Scheduling
Last week I had lunch with a friend who was telling me how difficult Read more …