Virtual Reception Archives

3 reasons why virtual receptionists benefit your practice during winter

The winter can be a very busy season for a medical practice. Healthcare workers are used to seeing many cases of infectious diseases during these months, such as influenza and common colds. Other common winter illnesses can include stomach bugs,...

December 19, 2019

Bilingual Answering Service Medical Answering Service Medical Call Center Physician Referral Services Virtual Reception

HIPAA Compliant Secure Text Messaging Now Available

Do you receive SMS (text) messages regarding your patients? Cosmopolitan Medical Communications has the technology and capability to securely communicate with your mobile device. Our solution is a feature-rich, Secure Messaging application that allows you to stay more inline with HIPAA...

December 26, 2012

Virtual Reception

Virtual Reception Pays for Itself

As we had mentioned in a previous blog post about virtual reception, there are numerous benefits to not only the company itself utilizing the services, but the customers they serve. While a company should make sure great customer service is...

July 23, 2012

Virtual Reception

Provide the Best First Impression with Virtual Reception

Virtual reception services allow medical offices and other healthcare organizations to redirect patient calls to a remote receptionist or an answering service. The healthcare industry is aware now that it is important to provide a personal touch when dealing with...

July 19, 2012

Medical Business Process Outsourcing Virtual Reception

What Are Virtual Reception Services?

July 19, 2012

Cosmopolitan Medical as a Company Medical Answering Service Medical Call Center Virtual Reception

A Nurses Perspective

Did you catch our recent post, “Love Your Nurses: Make Your Office More Efficient?” It discussed how hard nurses work to assist the doctor, keep up with patient care, and maintain appointments. Nurses show commitment to their patients, the community,...

February 28, 2012

Medical Answering Service Medical Call Center Virtual Reception

Support System

We have written a few blog posts about making and maintaining resolutions, and how without an active support system, it can be difficult to follow through to the finish line. What makes an active support system? There are two people...

February 15, 2012

Cosmopolitan Medical as a Company Medical Call Center Virtual Reception

Love Your Nurses: Make Your Office More Efficient

While the doctor may be the one who has their name on the building, it is often the service of nurses that helps keep your office under control. A nurse is often the go-to person for questions or problems that...

February 6, 2012

Cosmopolitan Medical as a Company Medical Answering Service Medical Call Center Virtual Reception

Roles of the Front Desk – How Cosmopolitan Assists

Imagine yourself in the front desk of your doctors’ office. The phone lines are ringing off the hook, you have piles of paperwork needing to be filled out and filed, and there is a long list of appointment reminders needing...

November 18, 2011

Virtual Reception

Virtual Reception Helps with the Winter Months Rush

It’s inevitable; the cold and flu season comes around every year without fail. Everywhere you turn; someone is coughing, sneezing and sharing those germs with everyone around them. It’s no wonder that when a patient calls their doctor’s office the...

December 21, 2010

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Category: Virtual Reception