All about answering services, customer care & more

Halloween Safety

Halloween is just around the corner, can you believe it? Social gatherings with large groups, creative costumes, and an endless supply of sweet treats are the highlight of this holiday, so safety precautions are important! Courtesy of CDC Family Health...

October 27, 2011

Cosmopolitan Medical as a Company Customer Service

Filling Up on Ice Cream!

Today was a very exciting day for celebrations at Cosmo! A lot of people were still full from the Nacho Bar yesterday, but it didn’t deter them from moving full steam ahead once we had the Ice Cream Bar set...

October 5, 2011

Articles in Spanish Bilingual Answering Service

Externalización de procesos Médicos Empresariales: ¿Qué es?

La definición técnica de externalización de procesos médicos empresariales es “un subconjunto de externalización que implica la contratación de las operaciones del día-a-día y las responsabilidades de las funciones específicas del consultorio médico (o procesos) a un proveedor de servicios...

October 4, 2011

Cosmopolitan Medical as a Company Customer Service

Nacho Bar at Cosmo!

Today was the first day of National Customer Service Week. Since we serve as either the primary or afterhours Customer Service center for the majority of our clients, this is a special week for our team at the call center. ...

October 3, 2011

Cosmopolitan Medical as a Company Customer Service

Cosmopolitan Celebrates Customer Service Appreciation Week!

Oct. 3 through the Oct. 7 is Customer Service Appreciation Week and we have a lot of great perks in store for our incredibly hard-working team. We received an overwhelming response to “shorts days” this summer, raising over $3,800 for Susan G Komen Foundation for Breast...

October 3, 2011

Articles in Spanish Bilingual Answering Service

¡Él Trabajó No Se Detiene Porque La Líneas Telefónicas Están Abajo!

¡Tornados, Huracanes y Terremotos. . .! La madre naturaleza puede ser muy temperamental, errática, e impredecible. Los clientes no van a esperar en términos de pedidos de productos o servicios, de modo que, ¿qué vas a hacer si las líneas...

September 30, 2011

Cosmopolitan Medical as a Company testimonials

We Asked Catherine Why She Loves Cosmopolitan…

Catherine S., one of our scheduling Team Members, has worked for Cosmopolitan Medical for a little over two years now. Catherine always has a bright and charming personality, and always brings a positive attitude with her to work! Catherine started...

September 28, 2011

Cosmopolitan Medical as a Company Uncategorized

How Cosmopolitan Reached Our Goal!

Our fundraiser has finally come to an end and I’m happy to announce that we surpassed our goal of $3,500 and brought in a total of $3,848 for the Susan G. Komen foundation! Since it was such a worthy cause,...

September 20, 2011

Customer Service Medical Answering Service

Your call REALLY is important to us!

Thank you for visiting my blog. Just a moment please… … … … I value your interest in my blog, and will be with you shortly. Thank you for your patience… … … … I’m sorry, all bandwidth is currently...

September 13, 2011

Cosmopolitan Medical as a Company testimonials

Kind Words from Lluvia

Submitted by Lluvia B, Team Manager, has worked at Cosmo since 2002. What I like the most about my job is the people that I work with. We have formed a friendly atmosphere and maintain a nice working relationship. While...

August 31, 2011

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