In our last blog article, we explained what medical business process outsourcing is on a technical level and also how Cosmopolitan Medical views this process. Now we would like to share with you details of specific functions or processes that we offer assistance with. Let’s start with the head of your medical business, the physician. After all, there couldn’t be a practice without one! Cosmopolitan Medical understands how busy each physician’s day can be, but we also understand that each physician is committed to provide the best care possible. Let us help you with the following processes in order to make your day run smoother.
- Medical Messaging – You may or may not always want to be available, and Cosmopolitan Medical understands this and is proud to be an extension of your office when you are out. Our after-hours medical office processes will provide you with professional, accurate and timely messages that will allow you to decide which calls are emergencies and which calls can wait.
- On-Call Schedule Management – A physician’s schedule is ever-evolving and changing. Cosmopolitan Medical works alongside you to track those changes and assist in screening messages according to your wishes. We provide you many options to change, update or reschedule your day to keep us in the loop and you running your day as smoothly as possible.
- Message Delivery – Choose how you would like any or all of your messages delivered. We offer text, fax or Internet delivery. Our intranet setup is designed to your specifications and will allow for you to view your messages via the web or your wireless device.
If you are interested in any of these services or would like to learn more, please contact us at 1-800-900-0101 or get a quote for custom answering services now! We look forward to talking with you.