Are You the Kind of Doctor Patients Want?

Many patients find it difficult to obtain a doctor that meets their needs in terms of insurance, schedule, specialty and geography, and also someone they find to be professional, caring and warm. This search can be a challenge, which is why it’s important, as the physician, that you prepare yourself accordingly and even ask yourself “am I the kind of doctor patients want?”. It takes more than the proper schooling and skills to really meet all of your patients’ needs and maintain a successful relationship with them.  Here are some tips on how to become the doctor patients want:
  • Patients may very well do a background check on your credentials. It’s a smart idea to Google yourself and resolve any outstanding complaints or public relations issues so they don’t discover anything detrimental to your name or practice.
  • Make sure to set aside time for an introductory phone call  just in case thepatient would like toget to know you a bit better.
  • Referring patients to a variety of specialists may be normal in the average course of daily business, but paying special attention to patients when coordinating care, communicating with other doctors they see and making sure nothing slips through the cracks will give your patients the reassurance they need when experiencing health concerns.
  • Understand that your patients’ time is important. By recognizing this, it will be reflected in your office’s timeliness and efficiency, and it is a great way to keep repeat patients.
  • When providing a specialist referral, consider giving at least two names so your patient has a choice, and also explain why you would choose one over the other.
These are just a few tips to consider when building caring, professional relationships with patients. If you meet their needs not only will they return, but they will refer new patients to you time and time again. We know because we are consistently asked about these qualities with our Physician Referral Program, in which Cosmopolitan Medical Communications matches patients with doctors. Would you like to be a preferred provider in our Physician Referral Program? Contact us directly by clicking here.
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