HIPAA Compliant Secure Text Messaging Now Available
Do you receive SMS (text) messages regarding your patients? Cosmopolitan Medical Communications has the technology and capability to securely communicate with your mobile device. Our solution is a feature-rich, Secure Messaging application that allows you to stay more inline with HIPAA...
Virtual Reception Pays for Itself
As we had mentioned in a previous blog post about virtual reception, there are numerous benefits to not only the company itself utilizing the services, but the customers they serve. While a company should make sure great customer service is...
Provide the Best First Impression with Virtual Reception
Virtual reception services allow medical offices and other healthcare organizations to redirect patient calls to a remote receptionist or an answering service. The healthcare industry is aware now that it is important to provide a personal touch when dealing with...
What Are Virtual Reception Services?
Virtual reception services allow medical offices and other healthcare organizations to redirect patient calls to a remote receptionist or an answering service. The healthcare industry is aware now that it is important to provide a personal touch when dealing with...
A Nurses Perspective
Did you catch our recent post, “Love Your Nurses: Make Your Office More Efficient?” It discussed how hard nurses work to assist the doctor, keep up with patient care, and maintain appointments. Nurses show commitment to their patients, the community,...
Support System
We have written a few blog posts about making and maintaining resolutions, and how without an active support system, it can be difficult to follow through to the finish line. What makes an active support system? There are two people...
Love Your Nurses: Make Your Office More Efficient
While the doctor may be the one who has their name on the building, it is often the service of nurses that helps keep your office under control. A nurse is often the go-to person for questions or problems that...
Roles of the Front Desk – How Cosmopolitan Assists
Imagine yourself in the front desk of your doctors’ office. The phone lines are ringing off the hook, you have piles of paperwork needing to be filled out and filed, and there is a long list of appointment reminders needing...
Virtual Reception Helps with the Winter Months Rush
It’s inevitable; the cold and flu season comes around every year without fail. Everywhere you turn; someone is coughing, sneezing and sharing those germs with everyone around them. It’s no wonder that when a patient calls their doctor’s office the...