All about answering services, customer care & more

Why Call Centers Upgrade Your Practices’ Image

When you work in healthcare, your reputation means everything. It takes years of training and hard work to build your professional image, but unfortunately, simple mistakes can have a negative impact that can be difficult to shake off. It can...

September 11, 2020

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Handling overflow call volume during COVID-19

In all likelihood, 2020 will be remembered as the year when we had to figure out new ways to do… pretty much everything. From virtual classes to working from home and quarantining, the COVID-19 pandemic has affected practically every aspect...

August 11, 2020

answering services

4 ways answering services can project professionalism for your medical practice

July 19, 2020

overflow

3 Ways for Medical Practices to Handle Overflow Call Volume

Ringing phones are usually a normal part of the daily routine at most medical practices. Patients often call to schedule appointments, cancel other appointments, ask questions about procedures or costs, or simply make general inquiries. Providers, on the other hand,...

June 15, 2020

Medical Answering Service

How an answering service can enhance your business reputation

When you work in healthcare, your reputation means everything. What your patients say about their experience being treated by you — whether it’s good or bad — can certainly have a significant impact on your ability to attract new patients...

April 20, 2020

Bilingual Answering Service

4 Reasons a Bilingual Answering Service in Arizona Makes Sense

February 28, 2020

Disaster Preparedness – A Vital Initiative for Healthcare Facilities

Medical Disaster Recovery

Disaster Preparedness – A Vital Initiative for Healthcare Facilities

Natural disasters recognize no boundaries, striking with little warning, making it imperative for healthcare providers to be meticulously prepared. The aftermath of such events underscores the necessity of a contingency plan, ensuring the swift resumption of medical services. Crafting a...

February 18, 2020

Medical Call Center

3 Reasons to outsource medical practice calls

There is no denying that the healthcare industry has been revolutionized thanks to modern technologies. From innovative treatments, to new ways to provide medical education, and many life-saving devices, modern medicine has greatly improved our quality of life and even...

October 17, 2019

answering services

Why Answering services give your patients a good first impression

Most of us know that we shouldn’t judge a book by its cover; however, first impressions are still very important. This is particularly true for business owners! With so many different options available, you can’t underestimate the importance that a...

September 24, 2019

Automated Appointment Reminders

The cost of no-shows: Why using appointment reminders can help mitigate the damage

August 19, 2019

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