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3 Ways for Medical Practices to Handle Overflow Call Volume
Ringing phones are usually a normal part of the daily routine at most medical practices. Patients often call to schedule appointments, cancel other appointments, ask questions about procedures or costs, or simply make general inquiries. Providers, on the other hand,...
How an answering service can enhance your business reputation
When you work in healthcare, your reputation means everything. What your patients say about their experience being treated by you — whether it’s good or bad — can certainly have a significant impact on your ability to attract new patients...
Disaster Preparedness – A Vital Initiative for Healthcare Facilities
Natural disasters recognize no boundaries, striking with little warning, making it imperative for healthcare providers to be meticulously prepared. The aftermath of such events underscores the necessity of a contingency plan, ensuring the swift resumption of medical services. Crafting a...
3 Reasons to outsource medical practice calls
There is no denying that the healthcare industry has been revolutionized thanks to modern technologies. From innovative treatments, to new ways to provide medical education, and many life-saving devices, modern medicine has greatly improved our quality of life and even...
Why Answering services give your patients a good first impression
Most of us know that we shouldn’t judge a book by its cover; however, first impressions are still very important. This is particularly true for business owners! With so many different options available, you can’t underestimate the importance that a...
The overwhelmed doctors office, and how outsourcing can help
Anyone who works in a medical office is familiar with the intense hustle and bustle of everyday activities. Regardless of specialty – from family medicine to dermatology – running a medical office entails taking care of many obligations, which can...
The pitfalls of poor call management
Have you ever tried calling a business only to find yourself listening to endless ringing? Most people feel put off and discouraged when this happens and eventually stop trying to reach said business. We all know this feeling, which is...