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5 ways call centers can improve your medical practices’ image
Having a good reputation is important for most – if not all – careers. But when you work in healthcare, your reputation is of paramount importance. A good reputation can attract new patients to your practice and make it easier...
4 Ways to Boost your Patient Retention
As a medical practice, it’s important to be able to maintain a high level of satisfaction among your patients to ensure they are happy with their care and stay with you. When you work in the healthcare business, you need...
Create a great first impression for your medical practice
There is no doubt that face-to-face interactions are one of the most important parts of any doctor-patient relationship. However, your relationship with patients can begin long before they ever set foot in your practice. In fact, you are generating an...
Why Call Centers Upgrade Your Practices’ Image
When you work in healthcare, your reputation means everything. It takes years of training and hard work to build your professional image, but unfortunately, simple mistakes can have a negative impact that can be difficult to shake off. It can...
Handling overflow call volume during COVID-19
In all likelihood, 2020 will be remembered as the year when we had to figure out new ways to do… pretty much everything. From virtual classes to working from home and quarantining, the COVID-19 pandemic has affected practically every aspect...
3 Ways for Medical Practices to Handle Overflow Call Volume
Ringing phones are usually a normal part of the daily routine at most medical practices. Patients often call to schedule appointments, cancel other appointments, ask questions about procedures or costs, or simply make general inquiries. Providers, on the other hand,...
How an answering service can enhance your business reputation
When you work in healthcare, your reputation means everything. What your patients say about their experience being treated by you — whether it’s good or bad — can certainly have a significant impact on your ability to attract new patients...