Medical business process outsourcing is defined as “a subset of outsourcing that involves the contracting of the day-to-day operations and responsibilities of specific medical practice office functions (or processes) to a third-party service provider” (Wikipedia). These processes include after-hour answering services, medical receptionist duties, medical billing, medical transcription services, lab results, appointment reminders/scheduling, and more. In much simpler terms, medical business process outsourcing is the assistance with your business procedures, thus allowing your practice and day-to-day operations to run smoothly while enabling you to better service your patients.
Cosmopolitan Medical Communications is the only communications specialist to trust in the medical profession for precise and consistent medical communication. Our staff is required to complete extensive training in medical terminology, hospital procedures, and insurance/HMO verification. Our operations are also 100% HIPAA compliant, and safeguards are in place to ensure our service is never interrupted and your calls are kept completely confidential.
Cosmopolitan is here as your business partner, managing all your business outsourcing needs to keep your operation running smoothly. From medical answering services, on-call schedule management for physician practices, health plans and hospitals, virtual reception, appointment scheduling, and appointment reminders (live or automated), we’re here for you during or after office hours.
Should your medical practice require any of these services or if you need more information, please feel free to contact us today!