All about answering services, customer care & more

Cosmopolitan wins ATSI 2011 Award of Excellence – 5 Years in a Row!

We are so proud to announce that Cosmopolitan Medical Communications has been honored now 5 years in a row with the exclusive ATSI 2011 Award of Excellence. This award is presented annually by the Association of TeleServices International (ATSI), the...

June 27, 2011

Cosmopolitan Medical as a Company Medical Call Center

What Are Thin Clients?

Cosmopolitan Medical Communications has mentioned in an earlier blog post that we’re going through a face lift, and we are very excited about all these changes! One of the largest overhauls and adjustments to our facility will be the fact...

June 21, 2011

Cosmopolitan Medical as a Company Medical Answering Service

Disaster Recovery Checklist – A Must Have for Every Medical Practice

With everything that’s happening in the mid-west, we can’t stress to you enough how important it is for your business to have a Disaster Recovery plan. For example, the hospital in Joplin, MO being torn down is a heart wrenching...

June 15, 2011

Cosmopolitan Medical as a Company

Pardon Our Dust – Cosmopolitan is Growing!

Within the past few months it has become apparent that Cosmopolitan Medical has outgrown our facility as it stands now. This could be viewed as an inconvenience, but we see it as an opportunity to build our call center into...

June 9, 2011

Cosmopolitan Medical as a Company Medical Call Center

A Modern Medical Call Center

Newspapers and the Internet are full of articles boasting the latest and greatest in medical technology. People are receiving treatments and procedures that doctors 20 years ago never even dreamed of. This makes it even more important for medical call...

June 2, 2011

Cosmopolitan Medical as a Company Medical Answering Service Medical Call Center

Medical Call Centers and Changing HealthCare for the Better

The news is full of debates about the financial crisis in the United States. Government shutdowns have been threatened, programs are at risk for being cut, and one of the biggest issues, healthcare, cannot be decided on. Decisions being made...

May 4, 2011

Medical Answering Service Medical Disaster Recovery

Ready or Not…It can Happen to Anyone!

Ask any IT company and they will tell you that they have a full disaster recovery plan in place to back up data and keep their storage safe. It makes sense right? There is a lot of information within those...

April 26, 2011

Medical Answering Service Phoenix Medical Answering Service

It All Starts with a Phone Call

When picking the best medical answering service for your practice, you need to make sure that they will represent you in the manner you feel appropriate. Choosing the wrong service can leave you open for liability issues and loss of...

April 14, 2011

Medical Business Process Outsourcing Phoenix Medical Answering Service

Medical Goes Digital – And how Cosmopolitan Can Help!

Put down the pen and paper, it’s time to upgrade your medical office to the digital world. As you may have heard, the federal government has issued new regulations that are requiring doctors and hospitals to make the switch to...

April 6, 2011

Automated Appointment Reminders

Turn No-Shows into Show-Ups and Increase Your Revenue!

It is no question that no-shows affect your bottom line; missed appointments cost you money. However, it also can affect the care of your other patients. Empty appointment slots can be filled up with other patients who were in need...

March 28, 2011

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