All about answering services, customer care & more

The Communication Advantage

A medical practice is about providing compassionate care, especially in the case of nursing. Nursing is also a career choice and one facet of the service provided by any hostpital. Like any business, it requires a working knowledge of how...

May 25, 2017

Medical Answering Service

The Evolution of the Doctors Office

For as long as there have been problems like pain, maladies, and death, there have been doctors. Their methodologies of practice have come a long way since the first recorded instances of “doctors” some 27,000 years ago and so have...

May 13, 2017

Medical Answering Service

The Benefits of a Medical Answering Service

April 29, 2017

How a Quality Answering Service Keeps Customers Calling Back

answering services

How a Quality Answering Service Keeps Customers Calling Back

Put yourself in your customers’ shoes. What made them make a beeline to call your business in the first place? The answer is they want your assistance. Now. Probably even yesterday, but you have no control over that. They could have called...

March 27, 2017

The Ultimate Answering Service for Doctors and What You Need to Know Before Choosing One

answering services

The Ultimate Answering Service for Doctors and What You Need to Know Before Choosing One

For so many of us caught up in today’s crazy pace, decent sleep is getting increasingly harder to come by. This has always been a dire dilemma for medical doctors — and more than a little dangerous. Wouldn’t you give...

March 19, 2017

Why your medical practice needs a 24/7 answering service

answering services

TigerText integrates with Startel’s cloud contact center software

TigerText and Startel Partner to Provide an Integrated Solution for Answering Service Providers TigerText integrates with Startel’s cloud contact center software; Answering service providers save time and money, while their customers see jump in staff communication and efficiency. ...

November 19, 2013

Guest Blog Medical Call Center

New HIPAA / HITECH Regulations Have a Significant Impact Text Messaging and Email

Over the last couple of years, we have seen explosive popularity and utilization of text messaging among our providers – and for good reason. Text messaging has a number of advantages over the antediluvian alternative: pagers. However, text messaging popularity,...

August 2, 2013

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