Our passion and commitment to the needs of the Greater Phoenix medical community in the world of answering services has been proven by our awards and rankings over the years. Many teleservices companies are ranked and monitored by A.T.S.I., the Association of Teleservices International. Out of a ranking of over 400 different companies in our field, Cosmopolitan has received a #11 ranking for the last three years, earning their prestigious Award of Excellence in the process. This recognition is the result of constant monitoring on the part of A.T.S.I., ensuring our employees and customers that we are among the best in the nation in our skill set.
Cosmopolitan Earns the 24/7 Gold Certification
Among the honors, as of May 2006 A.T.S.I. recognized Cosmopolitan Medical Communications with the 24/7 Gold Certification, the highest certification level offered by the organization. According to A.T.S.I., the certification was awarded due to the company’s “…state-of-the-art equipment, optimally-designed and constructed facility, advanced training, and commitment to exceptional customer service…” It further validates the certification by citing “…the organization’s ability to achieve a 99.9% annual run time…”
Appreciation from Our Clients
These awards and accolades remind us of the goals in excellence we are striving for, but the true heart of the matter is the feedback we receive from our clients. On the patient end, our inbound callers never know we exist; the transition between our answering services and our doctors’ real offices is seamless (never knowing they are speaking to an answering service is the goal of our organization). The doctors and medical offices we work with continually praise our work and dedication, appreciative of a company that delivers the correct information in a timely manner via communication mediums of their choice. We continue to evaluate our processes everyday to ensure the quality for which we have been recognized remains as our constant signature.
Our passion and commitment to the needs of the Greater Phoenix medical community in the world of answering services has been proven by our awards and rankings over the years. Many teleservices companies are ranked and monitored by A.T.S.I., the Association of Teleservices International. Out of a ranking of over 400 different companies in our field, Cosmopolitan has received a #11 ranking for the last three years, earning their prestigious Award of Excellence in the process. This recognition is the result of constant monitoring on the part of A.T.S.I., ensuring our employees and customers that we are among the best in the nation in our skill set.
Cosmopolitan Earns the 24/7 Gold Certification
Among the honors, as of May 2006 A.T.S.I. recognized Cosmopolitan Medical Communications with the 24/7 Gold Certification, the highest certification level offered by the organization. According to A.T.S.I., the certification was awarded due to the company’s “…state-of-the-art equipment, optimally-designed and constructed facility, advanced training, and commitment to exceptional customer service…” It further validates the certification by citing “…the organization’s ability to achieve a 99.9% annual run time…”
Appreciation from Our Clients
These awards and accolades remind us of the goals in excellence we are striving for, but the true heart of the matter is the feedback we receive from our clients. On the patient end, our inbound callers never know we exist; the transition between our answering services and our doctors’ real offices is seamless (never knowing they are speaking to an answering service is the goal of our organization). The doctors and medical offices we work with continually praise our work and dedication, appreciative of a company that delivers the correct information in a timely manner via communication mediums of their choice. We continue to evaluate our processes everyday to ensure the quality for which we have been recognized remains as our constant signature.
