call center Archives - Cosmomed.com

Outsourcing answering services for small businesses

Running a small business and trying to boost your bottom line means that you have to be smart when using your resources. If you want to create a successful small business, you’ll have to take every advantage to make sure...

January 22, 2019

Cosmopolitan Medical as a Company Customer Service HIPAA Compliance Medical Answering Service Medical Call Center

Best Aspects of Medical Contact Centers

In order to make sure patients are receiving the best care and are able to get in contact with the necessary parties, their medical call center needs to be efficient and organized. Medical facilities utilize call centers because they handle the large amount...

March 21, 2013

Customer Service Phoenix Medical Answering Service

Good Training Pays Off

Before making an investment in training, it is important to understand the goal and strategy behind the training. Are you looking to increase productivity, improve employee retention, or increase patient satisfaction? Perhaps you are looking for improvements in all three...

March 12, 2013

Automated Appointment Reminders

Why Outsourcing Appointment Setting and Reminders is a Smart Move for Medical Practices

Outsourcing your receptionist duties and appointment setting can be one of the best things you do for your medical practice. Getting the tedious task of appointment setting off your plate can free up office staff to concentrate on other aspects...

August 4, 2010

Uncategorized

Four Years Running: ATSI Award of Excellence Winner

In May 2010, Cosmopolitan Medical Communications was thrilled to be ranked NUMBER ONE INTERNATIONALLY for the 2010 ATSI Award of Excellence. We achieved the top score among all participating answering services / call centers around the globe. This is our...

June 15, 2010

Tag: call center

Outsourcing answering services for small businesses

Best Aspects of Medical Contact Centers

Good Training Pays Off

Why Outsourcing Appointment Setting and Reminders is a Smart Move for Medical Practices

Four Years Running: ATSI Award of Excellence Winner