Engage with Every Contact
The first factor of creating a WOW experience at Cosmopolitan Medical Communications is to Read more …
Defining Live Answer Protocol
For more than 35 years, Cosmopolitan Medical Communications has been exclusively serving the healthcare Read more …
A Nurses Perspective
Did you catch our recent post, “Love Your Nurses: Make Your Office More Efficient?” Read more …
Preparing for the Worst
If you think you are in a disaster-free area, you are wrong. Disasters come Read more …
Keeping Your Staff on Track During the Holidays
The end of the year can be a busy and chaotic time for your Read more …
Minimizing Costly No-Show and Late Appointments
Don’t you hate it when friends or colleagues cancel an important meeting or lunch? Read more …
Top 5 Reasons Remote Reception will Improve Your Medical Practice
Take a minute to imagine your ideal day in the office. The phones are Read more …