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Tag Archives: appointment scheduling

Engage with Every Contact

The first factor of creating a WOW experience at Cosmopolitan Medical Communications is to Read more …

Posted on March 28, 2013 by Zpappo in Customer Service, Medical Answering Service, Medical Call Center tagged accurate, appointment scheduling, care, commitment, concern, engage, engagement, experience, improvement, managing care, outcome, promise, questions, response, WOW , Comments: 0

Defining Live Answer Protocol

For more than 35 years, Cosmopolitan Medical Communications has been exclusively serving the healthcare Read more …

Posted on February 27, 2013 by Zpappo in Cosmopolitan Medical as a Company, HIPAA Compliance, Medical Answering Service, Medical Call Center, Phoenix Medical Answering Service tagged appointment scheduling, care facility, counselors, dentists, expertise, healthcare, HIPAA, hospice, hospitals, live answer, long-term care, medical groups, overflow, physicians, practice groups, practices, protocols, psychologists, quality assurance, service, services, short-term care, SMS messaging, specialists, technology, urgent care , Comments: 0

A Nurses Perspective

Did you catch our recent post, “Love Your Nurses: Make Your Office More Efficient?” Read more …

Posted on February 28, 2012 by Michelle Weiss in Cosmopolitan Medical as a Company, Medical Answering Service, Medical Call Center, Virtual Reception tagged administrative tasks, appointment scheduling, Nurses, Virtual Reception , Comments: 0

Preparing for the Worst

If you think you are in a disaster-free area, you are wrong. Disasters come Read more …

Posted on January 25, 2012 by Michelle Weiss in Cosmopolitan Medical as a Company, Customer Service tagged appointment reminders, appointment scheduling, disaster recovery, Medical answering service, Virtual Reception , Comments: 0

Keeping Your Staff on Track During the Holidays

The end of the year can be a busy and chaotic time for your Read more …

Posted on January 1, 2012 by Michelle Weiss in Cosmopolitan Medical as a Company, Medical Answering Service tagged appointment reminders, appointment scheduling, HIPAA compliant, Medical answering services , Comments: 0

Minimizing Costly No-Show and Late Appointments

Don’t you hate it when friends or colleagues cancel an important meeting or lunch? Read more …

Posted on November 4, 2011 by Michelle Weiss in Cosmopolitan Medical as a Company, Customer Service, Medical Answering Service tagged appointment reminders, appointment scheduling, customer service , Comments: 0

Top 5 Reasons Remote Reception will Improve Your Medical Practice

Take a minute to imagine your ideal day in the office. The phones are Read more …

Posted on September 3, 2010 by John Black in Uncategorized tagged appointment scheduling, Medical Receptionist, remote reception, remote receptionist, virtual assistant , Comments: 0

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