Uncategorized Archives - Cosmomed.com

Answering your clients: Why speed matters

It’s normal for businesses to strive to do their best for their customers. If you’re running a small or medium business, you may be focusing most of your resources on the quality of the products and services you offer. Doing...

June 9, 2022

Uncategorized

The High Cost of cheap medical call centers

Hiring a good call center may sound like a relatively simple task, but it can be a bit more complicated than you think. There are many different factors that separate good and bad call centers, and unfortunately, a low-quality service...

May 10, 2022

Medical Answering Service Uncategorized

Boost patient retention by using an answering service

Once upon a time, there were only a few physicians in each community and patients would seek assistance from the same local physician throughout their entire lives, unless they had a condition that required very specialized care. However, there are...

August 17, 2021

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The need for HIPAA compliance in US medical practices

The Health Insurance Portability and Accountability Act of 1996, more commonly known by its acronym HIPAA, is a federal law that was created with the aim of protecting sensitive medical information and ensuring patient confidentiality, among other things. This law...

February 22, 2021

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Overflow call volume and how it can impact your reputation

Telephone calls are a part of the daily routine for most medical practices in the world. Of course, you always try to answer each and every phone call, but it’s no secret that some calls may go unanswered — especially...

January 19, 2021

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Create a great first impression for your medical practice

There is no doubt that face-to-face interactions are one of the most important parts of any doctor-patient relationship. However, your relationship with patients can begin long before they ever set foot in your practice. In fact, you are generating an...

October 16, 2020

Physician Referral Services Uncategorized

Let Cosmopolitan Match Patients with Doctors

At Cosmopolitan Medical, we pride ourselves on assisting doctors and their practices with the best services possible, even if that means custom building services to fit you and your patients’ needs. One service in particular that we find incredibly helpful...

June 24, 2012

Cosmopolitan Medical as a Company Uncategorized

How Cosmopolitan Manages Customer Information

We recently discussed Records and Information Management Month in a blog post and showed how important it is to keep your patient information organized and confidential. Here at Cosmo, we deal with numerous client accounts and all types of customer...

April 19, 2012

Cosmopolitan Medical as a Company Medical Answering Service Medical Call Center Uncategorized

Cosmopolitan Helps Nurses

Patients receive a lot of information after their appointment: prescriptions, personal care and follow-up instructions, so it’s no surprise that your office may experience an abundance of calls two or three days later to ask questions regarding their post-discharge instructions....

March 6, 2012

Cosmopolitan Medical as a Company Uncategorized

Keep ‘Em Clean!

Did you know that December 4-10th was “National Hand Washing Awareness Week”? The easiest way to spread germs is by not keeping your hands clean. Every time you don’t wash your hands after eating or using the bathroom, your germs...

December 13, 2011

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Category: Uncategorized