After Hours Answering: A Boost to Patient Satisfaction
A medical practice needs an after hours answering service if they hold patient satisfaction in high regard. The modern era of social media and instant reviews can make or break a business’ reputation. As a result, patients who become frustrated with their medical providers for poor service, may take to social media and voice their dissatisfaction. It is essential for providing your patients with the care they need at all times of the day, including evenings and weekends. An after hours answering service offers many benefits, including:- Providing 24/7 coverage
- Lowering your overhead costs
- Improving patient satisfaction by providing a more responsive customer experience
- Providing a reliable source of care and communication for your patients