Medical answering service Archives - Page 2 of 3

Turn No-Shows into Show-Ups and Increase Your Revenue!

It is no question that no-shows affect your bottom line; missed appointments cost you money. However, it also can affect the care of your other patients. Empty appointment slots can be filled up with other patients who were in need...

March 28, 2011

Cosmopolitan Medical as a Company Phoenix Medical Answering Service

It Always Seems to Happen In the Middle of the Night

Ask any mom and they will tell you, if their child is bound to get sick, it will happen in the middle of the night. The same goes for anyone really. Fevers break out at 2 AM, whooping cough comes...

March 9, 2011

Cosmopolitan Medical as a Company

This Call is Recorded for Quality Control Purposes

Everyone has heard this message at one point or another when engaging with a company on the phone. Call recording not only ensures quality control, but it also can aid in collecting customer information for database purposes. However, the healthcare...

February 25, 2011

Phoenix Medical Answering Service

Improve Customer Service by doing LESS!

Wouldn’t it be wonderful if your dishes could be done by sitting on the couch to catch up on your DVR? Or the yard work could be done while you took the kids to the park? While it may not...

January 25, 2011

Medical Business Process Outsourcing

Medical Business Process Outsourcing: What is it?

The technical definition of Medical Business Process Outsourcing is “a subset of outsourcing that involves the contracting of the day-to-day operations and responsibilities of specific medical practice office functions (or processes) to a third-party service provider” (Wikipedia). These functions or...

January 4, 2011

Phoenix Medical Answering Service

Why Choose Cosmopolitan Medical as your Phoenix Based Answering Service?

There are so many options in medical answering services throughout the country, so why choose a Phoenix Medical Answering Service. Besides Cosmopolitan Medical’s extremely professional, courteous, and caring team, there are several benefits to choosing a Cosmopolitan Medical as your...

December 28, 2010

Virtual Reception

Virtual Reception Helps with the Winter Months Rush

It’s inevitable; the cold and flu season comes around every year without fail. Everywhere you turn; someone is coughing, sneezing and sharing those germs with everyone around them. It’s no wonder that when a patient calls their doctor’s office the...

December 21, 2010

Uncategorized

Supplementing a Medical Receptionist with Virtual Reception

When patients call your office, they are hoping to be greeted with a live receptionist rather than an answering machine. It is impersonal and cold to have your medical calls answered with a voicemail or an automated messaging system, and...

July 13, 2010

Uncategorized

HIPAA Compliance and the Home-Based Agent

Last month we discussed the importance of choosing a Medical Answering Service that is HIPAA compliant to protect your customers, as well as your medical practice. This month we’d like to expand on the importance of not only selecting an...

July 6, 2010

Uncategorized

Happy Anniversary Cosmopolitan Medical Communications!

July 1, 2010 will mark Cosmopolitan Medical’s 34th anniversary and we are celebrating with expansion and looking toward the future with new technologies while preserving the values that Cosmopolitan was established upon. Cosmopolitan Medical was founded on July 1st, 1976...

July 1, 2010

1 2 3

Tag: Medical answering service