How Cosmopolitan Reached Our Goal!
Our fundraiser has finally come to an end and I’m happy to announce that we surpassed our goal of $3,500 and brought in a total of $3,848 for the Susan G. Komen foundation! Since it was such a worthy cause,...
Top 5 Reasons Remote Reception will Improve Your Medical Practice
Take a minute to imagine your ideal day in the office. The phones are handled and not ringing off the hook, patients are happy, appointments are scheduled and confirmed. Everything is at peace and you are free to do what...
Don’t Dread Planning Your Event, Event Registration Couldn’t Be Easier
The venue has been chosen, speakers have been lined up, and everything seems to be in order. How do you make sure that your event is a success? By having people show up of course! Managing RSVPs and the registration...
Employee Spotlight: Kay Mornes
Cosmopolitan Medical is pleased to recognize Kay Mornes for her achievements within the organization over the last eight years. When Kay first started with our organization, she had never worked in the healthcare or call center industry. Kay, however, had amazing determination during...
This Summer Brings New Growth for Cosmopolitan Medical!
Despite a slow economy and low job ratings in the state of Arizona, Cosmopolitan Medical is continuing a natural growth and is expecting a large expansion over the next few months. This includes adding team members to handle the influx...
Supplementing a Medical Receptionist with Virtual Reception
When patients call your office, they are hoping to be greeted with a live receptionist rather than an answering machine. It is impersonal and cold to have your medical calls answered with a voicemail or an automated messaging system, and...
HIPAA Compliance and the Home-Based Agent
Last month we discussed the importance of choosing a Medical Answering Service that is HIPAA compliant to protect your customers, as well as your medical practice. This month we’d like to expand on the importance of not only selecting an...
Happy Anniversary Cosmopolitan Medical Communications!
July 1, 2010 will mark Cosmopolitan Medical’s 34th anniversary and we are celebrating with expansion and looking toward the future with new technologies while preserving the values that Cosmopolitan was established upon. Cosmopolitan Medical was founded on July 1st, 1976...
The Importance of a HIPAA Compliant Medical Answering Service
As you are probably already aware, in February 2010, several amendments to the HIPAA Privacy and Security Rules within the HITECH Act created new requirements and restrictions to healthcare organizations and their business associates. Failing to comply with these requirements...
Service Spotlight: Virtual Reception
In continuing our monthly service spotlights, this month we will focus on the benefits of Virtual Reception for medical practices and healthcare organizations. Virtual Reception: The Breakdown In short, Virtual Reception is a service that allows doctor offices and other...