Improve Customer Service by doing LESS!
Wouldn’t it be wonderful if your dishes could be done by sitting on the couch to catch up on your DVR? Or the yard work could be done while you took the kids to the park? While it may not...
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Phoenix HAS Frozen Over – Or Did To Some Degree Anyway
Last month I wrote a blog post about why you should choose Cosmopolitan Medical as your Phoenix Based answering service and one of my first bullet points was that we have no snow. Quite literally the very next day Phoenix...
Medical Business Process Outsourcing: What is it?
The technical definition of Medical Business Process Outsourcing is “a subset of outsourcing that involves the contracting of the day-to-day operations and responsibilities of specific medical practice office functions (or processes) to a third-party service provider” (Wikipedia). These functions or...
Why Choose Cosmopolitan Medical as your Phoenix Based Answering Service?
There are so many options in medical answering services throughout the country, so why choose a Phoenix Medical Answering Service. Besides Cosmopolitan Medical’s extremely professional, courteous, and caring team, there are several benefits to choosing a Cosmopolitan Medical as your...
Virtual Reception Helps with the Winter Months Rush
It’s inevitable; the cold and flu season comes around every year without fail. Everywhere you turn; someone is coughing, sneezing and sharing those germs with everyone around them. It’s no wonder that when a patient calls their doctor’s office the...
Real Solutions – Automated Appointment Scheduling
Here at Cosmopolitan Medical Communications we can go on and on about just how valuable our Automated Appointment Scheduling Service can be. But what better way to show the value of this service than to let one of our customers...
Love Your Doctor, Hate the Scheduling
Last week I had lunch with a friend who was telling me how difficult it was to get an appointment with her children’s pediatrician when her child is sick. It is frustrating for parents who wake with an ill child...
Programación del paciente es ahora más fácil
Para que su práctica tenga éxito, es importante que sus pacientes hagan citas y entren por la puerta. Sin embargo, teniendo a su personal ocupado llamando a los pacientes, trabajando con las citas, enviando recordatorios y todo lo necesario para...
Patient Scheduling Has Never Been Easier
In order for your practice to be successful, it is important to get patients scheduled and in the door. However, having your staff busy calling patients, working the schedule, sending out reminders and anything else involved to ensure patients come...
The Holidays Are Approaching, Do You Know Who Is Answering you Phones
It’s that time of year again! The weather is getting cooler and the holidays are approaching! Cooler weather also means cold and flu season, which in turn means busier practices. Busier practices combined with sick employees and holiday hours could...