July 1, 2010 will mark Cosmopolitan Medical’s 34th anniversary and we are celebrating with expansion and looking toward the future with new technologies while preserving the values that Cosmopolitan was established upon. Cosmopolitan Medical was founded on July 1st, 1976 by Margo Daley-Soll when she suddenly became widowed and had to support and raise ten children on her own. Margo, a doctor’s wife, noticed a need for a medical call centers that focused on maintaining positive human interaction while serving doctors, their staff and their patients. Our company has been operating under the same management ever since, and continues to focus on quality service for our clients and an enjoyable workplace for our employees.
34 Years of Quality Service for our Clients
As you read last month, Cosmopolitan Medical Communications won the ATSI Award for Excellence for our fourth year in a row. Not only did we achieve this award, but we also ranked number one nationally. Our anniversary will mark 34 years of our daily pledge to provide doctors, hospitals and private practices like you with the best service possible. Our team members are continually learning new technologies and policies to improve our dedication to you, including HIPAA guidelines all the way down to a new keyboard that allows for us to serve your patients in an even timelier fashion.
34 Years of Caring for Our Employees
Cosmopolitan Medical believes that taking care of those who work for us will provide better service for our customers. Happy employees creates a happy work environment, which will resonate in the quality of phone service we provide you and your patients. Cosmopolitan Medical holds quarterly team competitions, as you saw mentioned in an earlier blog post. The same team that won last quarter’s competition also won the first quarter competition of 2010. They were awarded a BBQ and pool party at the home of Michelle Weiss, Director of Business Marketing. The team was able to choose what they wanted to do, and they felt it would be fun to just be together on a friendly basis, celebrating their victory.
Then to celebrate our top ranking for ATSI, Cosmopolitan Medical awarded the hard working team members by placing a new Wii Gaming System with multiple games in the employee lounge/break room, which also contains a ping pong table and air hockey table, employee computers and other items for relaxing on break. The Wii was brought in on June 25th
