Medical Answering Service Archives - Page 4 of 6

Connecting With Patients in the High-Tech Communication Age

Connecting With Patients in the High-Tech Communication Age

Advances in technology are changing the way people interact with the world and with each other, with new advances adding convenience to our lives at a record pace. As a business owner, you naturally want to offer the most efficient...

October 11, 2017

When Doctors Get Ditched: No Shows and What You Can Do About It

Medical Answering Service

When Doctors Get Ditched: No Shows and What You Can Do About It

Even if you enjoy the most well run doctors office in the history of the world, there are still some patients that will miss their appointments without giving prior notice; patients you may never see again. The funny thing is...

September 18, 2017

The 24 7 Call Center: No Voicemail Is a Good Thing

Medical Answering Service

The 24 7 Call Center: No Voicemail Is a Good Thing

As a consumer yourself, you’ve no doubt encountered the seemingly ubiquitous automated messages or voicemail options some companies provide to their customers. Think about recent experiences you’ve had with such services. Would you rate them as positive? Did they improve...

July 19, 2017

A Doctors Answering Service: Why a Typical Call Center Won’t Cut it

Medical Answering Service

A Doctors Answering Service: Why a Typical Call Center Won’t Cut it

July 14, 2017

Medical Answering Service

The Evolution of the Doctors Office

For as long as there have been problems like pain, maladies, and death, there have been doctors. Their methodologies of practice have come a long way since the first recorded instances of “doctors” some 27,000 years ago and so have...

May 13, 2017

Medical Answering Service

The Benefits of a Medical Answering Service

April 29, 2017

HIPAA Compliance Medical Answering Service Medical Call Center

TigerText integrates with Startel’s cloud contact center software

TigerText and Startel Partner to Provide an Integrated Solution for Answering Service Providers TigerText integrates with Startel’s cloud contact center software; Answering service providers save time and money, while their customers see jump in staff communication and efficiency. ...

November 19, 2013

Customer Service Medical Answering Service Medical Call Center

Engage with Every Contact

The first factor of creating a WOW experience at Cosmopolitan Medical Communications is to properly engage every contact through careful listening and qualification of their specific and unique needs. Excelling in engagement is critical when it comes to supporting our large...

March 28, 2013

Cosmopolitan Medical as a Company Customer Service HIPAA Compliance Medical Answering Service Medical Call Center

Best Aspects of Medical Contact Centers

In order to make sure patients are receiving the best care and are able to get in contact with the necessary parties, their medical call center needs to be efficient and organized. Medical facilities utilize call centers because they handle the large amount...

March 21, 2013

Cosmopolitan Medical as a Company Customer Service Medical Answering Service Medical Business Process Outsourcing Medical Call Center

How We Deliver WOW!

Cosmopolitan Medical Communications has identified 10 factors that collectively help us to deliver the WOW! experience. Our dedicated Team Members go through extensive training to insure every factor is delivered with the highest quality standards on every engagement. Engage with Every...

March 18, 2013

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Category: Medical Answering Service