Answering Services | Custom Call Center Solutions

Phoenix based answering services for bilingual support

Over the last few decades, the percentage of bilingual population in the United States has steadily increased — and Phoenix is not an exception. Statistics show that Phoenix is the 8th most bilingual city in the entire country, and approximately...

February 19, 2022

answering services HIPAA Compliance

Why medical insurance carriers need a compliant answering service

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a law that was passed to help protect patients’ sensitive medical information from being divulged without their knowledge or consent. Among other reasons, this law was put in place...

January 29, 2022

answering services

4 ways answering services can project professionalism for your medical practice

July 19, 2020

answering services

Why Answering services give your patients a good first impression

Most of us know that we shouldn’t judge a book by its cover; however, first impressions are still very important. This is particularly true for business owners! With so many different options available, you can’t underestimate the importance that a...

September 24, 2019

answering services

Improving Your Customer Retention by Utilizing an Answering Service

Most businesses value customers as their biggest asset, especially existing ones. This is because not only is it expensive to find new customers, the existing ones are one of the best sources of word of mouth marketing for the company....

May 26, 2019

answering services

Can You Justify the Cost of Answering Services for Medical Practices

The answer to this question is a resounding yes, but that’s not enough of an answer for responsible businesses owners. Before you can commit to partnering with an answering service, you’ll need to understand the many benefits associated with hiring...

May 13, 2018

answering services

Why Virtual Receptionist Services are Key to Saving on Labor Costs

June 19, 2017

An answering service for doctors – The benefits of outsourcing

answering services

An answering service for doctors – The benefits of outsourcing

June 12, 2017

How a Quality Answering Service Keeps Customers Calling Back

answering services

How a Quality Answering Service Keeps Customers Calling Back

Put yourself in your customers’ shoes. What made them make a beeline to call your business in the first place? The answer is they want your assistance. Now. Probably even yesterday, but you have no control over that. They could have called...

March 27, 2017

The Ultimate Answering Service for Doctors and What You Need to Know Before Choosing One

answering services

The Ultimate Answering Service for Doctors and What You Need to Know Before Choosing One

For so many of us caught up in today’s crazy pace, decent sleep is getting increasingly harder to come by. This has always been a dire dilemma for medical doctors — and more than a little dangerous. Wouldn’t you give...

March 19, 2017

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Category: answering services