Are language barriers keeping you from effectively communicating with your patients? Let Cosmopolitan Medical Communications help! Language can certainly be an obstacle when scheduling medical services on the telephone, wasting time and possible losing revenue through miscommunications. These frustrating events can leave a bad impression on your practice. Save your staff the stress of trying to breakdown this barrier by using our professional staff.
Fluent Spanish/Bilingual Representatives
Cosmopolitan Medical uses a proprietary performance test to asses our Customer Service Representatives ability to transition into an Interpreter role. The testing includes role playing in which our Managers test our newer Team Members on their ability to quickly and accurately interpret between you and your patients.
When you allow Cosmopolitan to answer your phones you have access to our fluent Spanish/Bilingual service representatives. With our fluent Spanish/Bilingual answering service you are insured that the correct medical appointments are made and your time is spent in your practice where it is most valuable.
See this article translated to Spanish.
